Accessibility Act

Primaris Customer Service Accessibility Policy

Current Issues: None

 

All escalators, elevators and automatic doors are fully operational.

Primaris is committed to providing its services to persons with disabilities in a manner that is consistent with the principles of respecting the dignity of persons with disabilities, equality of opportunity, integration and independence. To request a copy of Primaris' written policies, practices and procedures regarding the provision of its services to persons with disabilities: e-mail info@primarisreit.com or contact the Senior Vice President, Human Resources at (416) 642-7800.

Feedback

Persons who wish to provide feedback on the way Primaris provides services to people with disabilities may do so in the following ways:

  1. In person at the Administration Office within any of our properties
  2. In person at our Reception desk at 1 Adelaide St. East, Toronto, Ontario, 9th floor
  3. By telephone at (416) 642-7800. Ask for the Senior Vice President, Human Resources
  4. In writing to: Senior Vice President, Human Resources, Primaris, 1 Adelaide St. East, Toronto, Ontario, 9th floor, M5C 2V9
  5. By fax: (416) 640-7698 to the attention of the Senior Vice President, Human Resources
  6. Electronically by sending an email to: info@primarisreit.com

All feedback will be directed to the Senior Vice President, Human Resources and the Executive Vice President. Those who provide feedback may expect to receive a response, provided that the feedback has not been given anonymously and that contact information has been provided.