Retailer Jobs

Stone Road Mall is currently looking for an energetic and positive individual to join their dynamic Guest Services team!

Please note that the successful candidates will have a flexible work schedule including availability during the day, evenings and on weekends, but primarily Saturdays and Sundays.

The purpose of this position is to deliver outstanding customer service to all patrons and tenants of the property. This position is one of the first points of contact for customers and tenants and must have a positive attitude towards all clients. This position is also responsible for administering specific property programs such as gift cards, community clubs and contests.


  • Demonstrate exceptional customer service to all patrons and tenants by being knowledgeable about the property and its offerings
  • Assist in the facilitation of the property gift card program
  • Assist in the administration of the “lost and found” program by logging items and helping to match lost items with owners
  • Provide directions within the property to shoppers
  • Answer incoming calls on both the internal and external telephone lines
  • Respond to general email inquiries
  • Provide support to other departments as requested
  • Maintain employee manuals by ensuring the information is up-to-date
  • Coordinate the rental of strollers, wheelchairs, coat and parcel check etc.
  • Administer refunds for vending machines upon request
  • Continuously organize and stock all information brochures at the kiosk and other directories within the property
  • Log calls from tenants who require assistance from another department in the property
  • Communicate with other departments in a timely manner to relay tenant concerns/requests
  • Log radio communications from other departments
  • Complete projects as assigned from time to time
  • Other duties as assigned



  • Completed or working towards Secondary School diploma or equivalent
  • 1 year experience in customer service
  • Comfortable conducting gift card purchases
  • Basic PC skills including Microsoft Office (i.e. Work, Excel)
  • First Aid, CPR and AED Certifications an asset
  • Outstanding customer service skills
  • Professional demeanor
  • Reliable
  • Excellent written and verbal communication skills
  • Proven problem-solving skills
  • Independent
  • Positive attitude
  • Outgoing
  • Efficient
  • Empathetic
  • Team Oriented



  • Communicate clearly, concisely, professionally and convey active listening and openness
  • Build positive relationships and demonstrate commitment, effort and a "take charge" attitude
  • Produce accurate work with attention to detail and consistently meet deadlines
  • Take ownership for actions, accept constructive criticism and make the necessary changes to behavior
  • Overcome obstacles to get the job done, identify problems and recommend solutions
  • See change positively and adapt quickly to change in work requirements



  • Respect: Value diverse perspectives, experiences and talents; treat others the way you would want to be treated
  • Empowerment: Use the means provided to carry out responsibilities to the best of your ability and to implement creative ideas
  • Integrity: Do the right thing, deliver on commitments and admit mistakes
  • Teamwork: Work together as one team toward common goals
  • Accountability: Hold yourself and others accountable for decisions and results


If your background matches the qualifications listed above and you are looking for an opportunity with a dynamic team, please submit your resume and cover letter stating your availability in confidence to Anna Grant at .


Please note that only candidates considered for an interview will be contacted.

Posted October 6, 2015






Contact Name

Anna Grant
Please state your availability in your cover letter.

Old Navy will be hosting job fairs EVERY Saturday in October!

Stop by the store with your resume between 10 am - 2 pm every Saturday this month to speak with our hiring manager.

Currently looking to fill all part time positions (service, logistics, facilities) with early morning, weekend and day time availability.

Job fairs begin October 3rd, see you then!


Date: September 28, 2015


Store: West 49

Job Description: Looking for a full-time or part-time Key-holder. Must have a great energy and customer service experience. Key-holder experience is required.


Apply in person with resume.


Contact: Jackie Kurtz








Job Description: Stock, house-keeping, markdowns, visual and most of all sales and customer service.


Apply in person with resume.


Contact: Susan


Phone: 226-780-4634


Job Description: 

At Roots, we look for dynamic individuals who are not only interested in retail and fashion, but who enjoy challenges and share our vision for a safer, cleaner, healthier planet.

Roots is not only a brand, it’s a culture and lifestyle. In addition to our customers, an intrinsic part of our success has always been the people who work here. Our clients and customers need to have confidence that our managers and associates at all levels of the organization have the knowledge, skills and competencies to excel. Our company depends on systems and processes that support the continued learning and development of our people. Roots is a company in which you can grow and benefit from the great opportunities often available. All members of our team are encouraged to ‘spread their roots’.


Nature & Scope:

Reporting to the Store Manager, the Key holder is to support the leadership team with the operations of the store by ensuring consistent positive customer experiences is delivered on the sales floor to profitably grow top-line sales.


Key accountabilities and responsibilities include the following

·         Creates and leads an atmosphere on the sales floor that builds customer realization, retention and loyalty.

·         Coach associates on customer service fundamentals and provide positive feedback.

·         Creates an open outward communication on the sales floor.

·         Keeps current on our products and service updates.

·         Promotes a positive, safe and rewarding environment.

·         Ensures the store is visually appealing at all times.

·         Assists the leadership team in supporting, leading, and implementing new company initiatives.


Demonstrated Interpersonal Skills

·         Excellent presentation skills in a retail environment

·         Ability to motivate team through coaching & leadership.

·         Ability to lead the sales teams to achieve sales quota.


Qualifications and Experience Required

·         1+ years related supervisory experience preferably in retail apparel.

·         Excellent customer service skills.


Description: Support store manager in all tasks for efficient store operation. Provide prompt courteous customer service to maximize sale and customer experience.


Key Job Functions:


-Maximize sales and customer service

-Maintain merchandise displays

-Record all transactions on register

-Perform necessary housekeeping duties

-Occasionally relieve store manager from responsibilities




-6 months selling experience

-General work experience/formal education

-Strong leadership skills, excellent communication skills

-Service-oriented, team player, fashion-oriented

-Retail hour availability, motivated, takes initiative


Apply in person with resume.


Contact: Alexis




Currently looking for a sales associate who is responsible with exceptional customer service skills.


-Evenings and weekends including Sundays

-Minimum 1 year retail experience


Apply in person with resume.


Contact: Store Manager


Phone: 519-829-2620


Part Time Opportunity
Job Description: Sales Associate; Answering phone calls, registering patients, frame stylist, patient recalls
Apply in person with Resume @ Sears Optical in Stone Rd. Mall
Contact: Kam 
phone: 519-822-3280 Ext. 565




A leader in the fashion and sterling silver industry is in search of a Store Manager for our location in the Stone Road Mall, Guelph, ON.


To be successful in this position, you need to LOVE jewellery, enjoy sales and the challenge of meeting sales targets as well as coaching and motivating staff to be successful!


1-2 years previous management experience in a sales-driven retail environment is required. This is a great opportunity to move from an Assistant Manager or Key Holder role to Management!


We offer beautiful stores, a unique product line, full training, sales incentives, the opportunity for growth, recognition, MEDICAL BENEFITS, Work life Balance and a great employee discount.

All interested applicants are asked to e-mail their resume for consideration at and to indicate their hourly/salary expectation and location you are applying to. Please note that only those candidates who are selected for an interview will be contacted.


MANAGER IN TRAINING:  (Vivah Jewellery- Stone Road Mall)


The successful candidate for this hands on manager in training position is passionate about silver jewellery enjoys sales and the challenge of meeting sales targets as well as coaching and motivating staff to be successful! 1-2 years previous retail experience in a sales-driven retail environment is an asset.  This is a great opportunity for someone who is looking at getting into management.



-High School graduate

-1-2 years retail experience

-Sales Driven and results oriented

-Detail oriented

-Professional appearance

-Able to work independently


We offer great retail hours, employee recognition, team-based bonuses and a phenomenal staff discount.


Please apply in person to Vivah Jewellery, Stone Road Mall or e-mail your resume to Please indicate the mall location and the position you are applying to in the subject line of the email.



Calendar Club is coming to Stone Road Mall and we have several seasonal positions available for energetic, experienced sales associates. If you are a "people person" who likes the busy retail scene, you may be just who we have been looking for.  Please send your resume along with a cover letter explaining why you would make a great addition to our team and your availability to LZBENTERPRISES@BELL.NET

Successful candidates will be contacted for an interview.


Wanted part-time front liner for day and night positions.


Must be available weekends.


Apply in person with resume.



Contact: Christine or Angie




Full time sales associate/ key holder ASAP At Stone road Mall


Join a fast paced environment with great opportunity for advancement. We are fashion forward children's clothing brand looking for a  person to fill a role of a full time sales / key holder. Please email resume to  or call Lak at 416-937-0702


Job Description:  Daytime, evening and weekend availability required.

Apply in person with a resume.


Contact: Trish Owens